• Shift Lead

    Posted: 09/11/2022

    Job Title: Shift Lead (Shift Manager)
    Reports To: Store Manager
    FLSA Status: Non-Exempt

    The shift leader's responsibilities include creating a shift schedule, keeping attendance, dealing with no-shows, delegating
    tasks, handling cash up, measuring key performance indicators and reporting any issues to the manager.
    To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed
    accurately. Exceptional communication skills and a passion for excellence are necessary for success in this role. Previous
    leadership experience is a plus. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

    Duties and Responsibilities include the following. Other duties may be assigned.

    • Ensure employees reporting to you meet performance expectations
    • Effectively instructing other employees on the shift
    • Keep employees moving at a quick/accurate pace
    • Act as a backup to “Crew Member” role
    • Establish a safe, secure, and healthy work environment
    • Meet deadlines
    • Approve work hours
    • Maintain excellent customer service at all levels
    • Handle all customer issues and employee disputes
    • Keep the store clean

    Shift Lead Requirements
    • Previous leadership experience preferred
    • Notable communication skills
    • An eye for detail and accuracy
    • Reliable, with high integrity and a strong work ethic
    • A team player
    • Professional appearance and attitude
    • Computer literacy
    • Proactive organizational skills
    • Ability to keep a positive attitude in a fast-paced environment
    • Stand, walk, bend, use hands, appliances, and lift heavy items for extended periods
    • Reliable transportation
    • Authorized to work in the US
    Certifications:
    • Obtain Food Handlers Permit (details will be provided upon hiring)

    Skills:
    Oral Communication Skills
    Written Communication Skills
    Interpersonal Relations
    Organization
    Planning
    Professionalism
    Project Management
    Reading Skills
    Time Management
    Lift/Move up to 25 pounds

    TEXT COOKIES to 216-306-5212 & APPLY NOW

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